Terms & Conditions
Effective Date: June 28, 2026
1. Introduction
Welcome to COMAIN CERAMIC. By accessing or using our website kmceramic.company and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Business Information
COMAIN CERAMIC is a professional ceramic mug manufacturer and OEM/ODM factory operating from Jingdezhen, China.
3. Products and Orders
Product Descriptions
We strive to describe our products accurately. However, we do not warrant that product descriptions, pricing, or other content on the Site are complete, reliable, or error-free.
Order Acceptance
All orders are subject to acceptance by COMAIN CERAMIC. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or credit issues.
Pricing
All prices are listed in USD. Prices do not include shipping, duties, or taxes unless stated otherwise. We reserve the right to change prices at any time.
4. OEM/ODM Services
Custom manufacturing orders require a signed agreement specifying design, quantity, delivery timeline, and payment terms. MOQ (Minimum Order Quantity) varies by product and customization level.
5. Payment Terms
Payment terms are agreed upon during order placement. Standard terms may include deposit (typically 30%) and balance payment before shipment for first-time clients.
6. Shipping and Delivery
Shipping terms, delivery timelines, and costs are specified in individual order agreements. Risk of loss passes to the buyer upon shipment.
7. Returns and Refunds
Please refer to our separate Shipping & Returns Policy for detailed information.
8. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of COMAIN CERAMIC unless otherwise stated.
9. Limitation of Liability
COMAIN CERAMIC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.
10. Governing Law
These Terms shall be governed by the laws of the People’s Republic of China.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site.
12. Contact
For questions about these Terms, contact us at comain@kmceramic.com or via our Contact page.