Date d'entr\u00e9e en vigueur : 28 juin 2026<\/p>\n
Les commandes sont g\u00e9n\u00e9ralement trait\u00e9es dans un d\u00e9lai de 3 \u00e0 5 jours ouvr\u00e9s apr\u00e8s confirmation du paiement. Les commandes OEM\/ODM sur mesure peuvent n\u00e9cessiter un d\u00e9lai de production suppl\u00e9mentaire en fonction de leur complexit\u00e9.<\/p>\n
Nous proposons plusieurs options d'exp\u00e9dition :<\/p>\n
Nous exp\u00e9dions nos produits dans le monde entier depuis notre usine de Jingdezhen, en Chine. Les commandes internationales peuvent \u00eatre soumises \u00e0 des droits de douane, des taxes et des frais d'importation, qui sont \u00e0 la charge de l'acheteur.<\/p>\n
Un num\u00e9ro de suivi vous sera communiqu\u00e9 d\u00e8s l'exp\u00e9dition de votre commande. Vous pourrez suivre votre commande sur le site web du transporteur.<\/p>\n
Nous vous recommandons de souscrire une assurance exp\u00e9dition pour les commandes de grande valeur. COMAIN CERAMIC d\u00e9cline toute responsabilit\u00e9 en cas de perte ou de d\u00e9t\u00e9rioration des colis pendant le transport, sauf si une assurance a \u00e9t\u00e9 souscrite.<\/p>\n
La livraison standard gratuite est propos\u00e9e pour les commandes en gros sup\u00e9rieures \u00e0 $500 USD (sous r\u00e9serve du poids des produits et de la destination).<\/p>\n
Si votre colis n'est pas arriv\u00e9 dans les d\u00e9lais pr\u00e9vus, veuillez nous contacter \u00e0 l'adresse comain@kmceramic.com et nous examinerons la situation dans les plus brefs d\u00e9lais.<\/p>\n
Si vous recevez des articles d\u00e9fectueux ou non conformes \u00e0 votre commande, veuillez nous contacter dans les 7 jours suivant la livraison. Nous proc\u00e9derons \u00e0 leur remplacement ou \u00e0 leur remboursement.<\/p>\n
Les retours d'articles non d\u00e9fectueux sont accept\u00e9s dans un d\u00e9lai de 14 jours \u00e0 compter de la date de livraison, moyennant des frais de restockage de 15%. Les frais de retour sont \u00e0 la charge de l'acheteur.<\/p>\n
Les articles doivent \u00eatre neufs et dans leur emballage d'origine. Les commandes sur mesure ou OEM ne peuvent pas \u00eatre retourn\u00e9es, sauf en cas de d\u00e9faut.<\/p>\n
Les remboursements seront effectu\u00e9s dans un d\u00e9lai de 5 \u00e0 10 jours ouvr\u00e9s \u00e0 compter de la r\u00e9ception des articles retourn\u00e9s.<\/p>","protected":false},"excerpt":{"rendered":"
Shipping & Returns Policy Effective Date: June 28, 2026 1. Processing Time Orders are typically processed within 3-5 business days after payment confirmation. Custom OEM\/ODM orders may require additional production time depending on complexity. 2. Shipping Methods We offer multiple shipping options: Express (DHL, FedEx, UPS): 3-7 business days Air Freight: 7-15 business days Sea […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3959","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/pages\/3959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/comments?post=3959"}],"version-history":[{"count":1,"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/pages\/3959\/revisions"}],"predecessor-version":[{"id":4145,"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/pages\/3959\/revisions\/4145"}],"wp:attachment":[{"href":"https:\/\/kmceramic.company\/fr\/wp-json\/wp\/v2\/media?parent=3959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}