{"id":3959,"date":"2026-07-29T02:13:33","date_gmt":"2026-07-29T02:13:33","guid":{"rendered":"https:\/\/kmceramic.company\/en\/shipping-policy\/"},"modified":"2026-07-29T02:14:01","modified_gmt":"2026-07-29T02:14:01","slug":"versandbedingungen","status":"publish","type":"page","link":"https:\/\/kmceramic.company\/de\/shipping-policy\/","title":{"rendered":"Versand- und R\u00fcckgabebedingungen"},"content":{"rendered":"<h1>Versand- und R\u00fcckgabebedingungen<\/h1>\n<p>G\u00fcltig ab: 28. Juni 2026<\/p>\n<h2>1. Bearbeitungszeit<\/h2>\n<p>Bestellungen werden in der Regel innerhalb von 3\u20135 Werktagen nach Zahlungseingang bearbeitet. Bei kundenspezifischen OEM-\/ODM-Auftr\u00e4gen kann je nach Komplexit\u00e4t eine zus\u00e4tzliche Produktionszeit erforderlich sein.<\/p>\n<h2>2. Versandarten<\/h2>\n<p>Wir bieten verschiedene Versandoptionen an:<\/p>\n<ul>\n<li><strong>Express (DHL, FedEx, UPS):<\/strong> 3\u20137 Werktage<\/li>\n<li><strong>Luftfracht:<\/strong> 7\u201315 Werktage<\/li>\n<li><strong>Seefracht:<\/strong> 20\u201340 Werktage (bei Gro\u00dfbestellungen)<\/li>\n<\/ul>\n<h2>3. Internationaler Versand<\/h2>\n<p>Wir versenden weltweit von unserem Werk in Jingdezhen, China. Bei internationalen Bestellungen k\u00f6nnen Zollgeb\u00fchren, Steuern und Einfuhrgeb\u00fchren anfallen, die vom K\u00e4ufer zu tragen sind.<\/p>\n<h2>4. Nachverfolgung<\/h2>\n<p>Sobald Ihre Bestellung versandt wurde, erhalten Sie eine Sendungsverfolgungsnummer. Sie k\u00f6nnen den Versandstatus Ihrer Bestellung \u00fcber die Website des Versanddienstleisters verfolgen.<\/p>\n<h2>5. Transportversicherung<\/h2>\n<p>Wir empfehlen Ihnen, f\u00fcr Bestellungen mit hohem Warenwert eine Versandversicherung abzuschlie\u00dfen. COMAIN CERAMIC haftet nicht f\u00fcr den Verlust oder die Besch\u00e4digung von Paketen w\u00e4hrend des Transports, sofern keine Versicherung abgeschlossen wurde.<\/p>\n<h2>6. Schwellenwert f\u00fcr kostenlosen Versand<\/h2>\n<p>Bei Gro\u00dfbestellungen \u00fcber $500 USD ist der Standardversand kostenlos (abh\u00e4ngig vom Produktgewicht und vom Bestimmungsort).<\/p>\n<h2>7. Probleme bei der Lieferung<\/h2>\n<p>Sollte Ihr Paket nicht innerhalb des voraussichtlichen Zeitraums angekommen sein, kontaktieren Sie uns bitte unter comain@kmceramic.com. Wir werden die Angelegenheit umgehend pr\u00fcfen.<\/p>\n<h2>8. R\u00fcckgaberecht<\/h2>\n<h3>Defekte oder falsche Artikel<\/h3>\n<p>Sollten Sie defekte oder falsche Artikel erhalten haben, kontaktieren Sie uns bitte innerhalb von 7 Tagen nach Lieferung. Wir k\u00fcmmern uns dann um einen Umtausch oder eine R\u00fcckerstattung.<\/p>\n<h3>Sinneswandel<\/h3>\n<p>R\u00fccksendungen von mangelfreien Artikeln werden innerhalb von 14 Tagen nach Lieferung akzeptiert, wobei eine Wiedereinlagerungsgeb\u00fchr in H\u00f6he von 15% anf\u00e4llt. Die Kosten f\u00fcr den R\u00fcckversand tr\u00e4gt der K\u00e4ufer.<\/p>\n<h3>R\u00fcckgabebedingungen<\/h3>\n<p>Die Artikel m\u00fcssen unbenutzt und in der Originalverpackung sein. Sonderanfertigungen\/OEM-Bestellungen k\u00f6nnen nur bei M\u00e4ngeln zur\u00fcckgegeben werden.<\/p>\n<h3>R\u00fcckerstattungen<\/h3>\n<p>R\u00fcckerstattungen werden innerhalb von 5 bis 10 Werktagen nach Eingang der zur\u00fcckgesandten Artikel bearbeitet.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping &#038; Returns Policy Effective Date: June 28, 2026 1. Processing Time Orders are typically processed within 3-5 business days after payment confirmation. Custom OEM\/ODM orders may require additional production time depending on complexity. 2. Shipping Methods We offer multiple shipping options: Express (DHL, FedEx, UPS): 3-7 business days Air Freight: 7-15 business days Sea [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3959","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/pages\/3959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/comments?post=3959"}],"version-history":[{"count":1,"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/pages\/3959\/revisions"}],"predecessor-version":[{"id":4145,"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/pages\/3959\/revisions\/4145"}],"wp:attachment":[{"href":"https:\/\/kmceramic.company\/de\/wp-json\/wp\/v2\/media?parent=3959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}